Delivery times
How long funds take to arrive at destination
âŦī¸ On ramp
đĻ By bank transfer
The table below shows the time it usually takes for us to receive an incoming bank transfer, depending on its type:
CHF transfer (Switzerland)
0-1 business day
SEPA (Europe)
1-2 business days
SEPA Instant (Europe)
Instant*
SWIFT (rest of the world)
1-5 business days
đŗ By card, Google Pay, Apple Pay
When buying crypto by card, we will instantly receive the user's payment but it won't guarantee that we will instantly deliver the crypto. We will do so on a best effort basis, but it won't always be possible for various compliance or liquidity reasons, notably:
Crypto bought by card usually take a few minutes to appear in the end user's wallet. In some cases, it can take up to several hours in case of network congestion.
If a user makes several card purchases in a row, he may be flagged by our system for manual processing and his transaction will therefore take longer to be delivered.
âŦī¸ Off ramp
đĻ By bank transfer
The table below shows the time it usually takes for a bank transfer to arrive on the user's destination bank account depending on its location:
CHF transfer (Switzerland)
0-1 business day
SEPA (Europe)
1-2 business days
SEPA Instant (Europe)
Instant *
SWIFT (rest of the world)
1-5 business days
đą Swap
When swapping crypto, we will receive the user's crypto transfer as soon as the transaction will have been mined, but it won't guarantee that we will instantly deliver the crypto. We will do so on a best effort basis, but it won't always be possible (for compliance or liquidity reasons, for instance).
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