Mt Pelerin
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On/Off-Ramp & Swaps
On/Off-Ramp & Swaps
  • 👋Introduction
  • đŸ”ĨWhy Mt Pelerin?
  • 👨‍đŸ’ģIntegration guides
    • 📍Getting started
    • đŸ–Ĩī¸Web integration
    • 📱Mobile integration
    • âš™ī¸Parameters and customization
      • General parameters
      • On ramp parameters
      • Off ramp parameters
      • Swap parameters
      • Automating the end user address validation
      • Branding parameters
    • âŒ¨ī¸APIs
    • ❕Events
  • 🧑‍đŸ’ŧService information
    • 💲Revenue sharing
    • 💱Chains and currencies
    • đŸ’ŗPayment methods
    • 💰Pricing & limits
    • âŗDelivery times
    • 🆔Identity verification
    • 🌍Supported countries
    • 📩User notifications
  • â„šī¸Additional information
    • 🔧Support
    • 🇨🇭About Mt Pelerin
    • 📋Changelog
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  1. Service information

User notifications

We send the following automated notification emails to the user:

  • A notification email when an incoming transfer has been received from the user (bank transfer, card payment or crypto transfer).

  • A confirmation email when the converted funds have been sent to destination, with the detail of the transaction (date, transaction ref., amount received, amount sent, exchange rate, beneficiary, origin, destination).

  • A notification email if a bank transfer was received without a purchase reference.

  • A confirmation email once a new wallet address has been validated.

  • If the user passes KYC:

    • An email confirming that we have receiving his/her personal info and that we will review them within 48h.

    • An email informing the user once his/her KYC has been validated.

    • Emails if any submitted documents have been rejected for non-compliance.

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Last updated 4 months ago

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