Our on / off ramp service can be used without having to pass KYC within the following limits:
The limits are for a user's total volume cumulated across both on and off ramp. They reset each year on January 1st.
Below these limits, we only ask users to provide a mobile phone number that serves as the main user ID in our system, and an email address where they will receive transaction confirmations.
Once one of these limits is reached, the user must pass KYC to continue using our service.
We reserve the right to ask users additional information on a given transfer or to pass KYC below those limits depending on their transaction activity.
Once one of the limits above is reached, the user must pass KYC to continue using our service. To do so, the interface will invite them to pass their identification with us. You will find more information about our identification process here.
Please note that we process 100% of users identification internally, therefore their data never leave our secured servers and no third party has access to them.
We charge a CHF 20 fee to refund non-compliant transfers.